Shipping Policy
Last Updated: November 8, 2026
At VALDORNE, we are committed to providing a reliable and convenient shipping experience for our customers. We ship footwear, clothing, handbags, and fashion accessories to addresses throughout the United States, including Alaska, Hawaii, and PO Box addresses, subject to carrier availability.
Please review our shipping options, processing times, and estimated delivery schedules before placing your order.
1. Shipping Options
We offer the following shipping options:
Standard Shipping — FREE
We offer free Standard Shipping on all eligible orders.
- Shipping Cost: $0.00
- Order Handling Time: 1–3 business days
- Estimated Transit Time: 8–9 business days
- Estimated Total Delivery Time: 9–12 business days
Economy Shipping — $20.00
Our Economy Shipping option provides a shorter estimated delivery time.
- Shipping Cost: $20.00
- Order Handling Time: 1–3 business days
- Estimated Transit Time: 5–6 business days
- Estimated Total Delivery Time: 6–9 business days
The estimated total delivery time includes both order handling and transit time. Shipping charges are displayed at checkout before payment.
2. Order Processing and Cutoff Time
Orders are processed Monday through Friday, excluding weekends and applicable holidays.
- Processing Time: 1–3 business days
- Daily Order Cutoff: 5:00 PM Eastern Time
- Processing Days: Monday–Friday
- Saturday and Sunday: Closed
Orders placed after the daily cutoff time may begin processing on the next business day.
All times mentioned in this policy are based on Eastern Time (ET).
3. Shipping Destinations
VALDORNE currently ships throughout the United States, including:
- All 48 contiguous states
- Alaska
- Hawaii
- PO Box addresses, where supported by the shipping carrier
Shipping availability and delivery estimates may vary depending on the destination and carrier restrictions.
4. Order Tracking
Once your order has been processed, we will provide tracking information so you can monitor your shipment.
Tracking information is typically provided within 1–3 business days after your order is placed.
You can use your tracking number to check shipment progress and estimated delivery updates through the shipping carrier.
5. Estimated Delivery Times
Our estimated delivery schedules are summarized below:
| Shipping Method | Shipping Cost | Handling Time | Transit Time | Total Estimated Delivery |
|---|---|---|---|---|
| Standard Shipping | Free | 1–3 business days | 8–9 business days | 9–12 business days |
| Economy Shipping | $20.00 | 1–3 business days | 5–6 business days | 6–9 business days |
Delivery times are estimates and are not guaranteed. Actual delivery dates may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
6. Shipping Delays
Although we strive to deliver orders within the estimated timeframes, occasional delays may occur.
If your order experiences an unexpected delay, please contact our customer support team for assistance.
We recommend checking your tracking information for the latest shipment updates.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
If you notice an error in your shipping address, please contact us as soon as possible at mailto@valdorne.store.
Address changes may not be possible once an order has been shipped.
8. Contact Us
For questions regarding shipping, delivery estimates, order tracking, or shipping-related concerns, please contact our customer support team.
Business Name: VALDORNE
Business Address: 683 Ave F SE, Winter Haven, FL 33880, USA
Support Email: mailto@valdorne.store
Contact Number: +1 (574) 241-6717
Customer Service Hours:
Monday–Friday: 9:00 AM–5:00 PM Eastern Time
Saturday–Sunday: Closed
Our customer support team is available during business hours to assist with your inquiries.
VALDORNE — Timeless Style. Modern Confidence.